CHANGE TO REFUND POLICY: Starting December 1, 2024, refund requests will no longer be accepted and all ticket purchases are final. The only exceptions will be for events that are rescheduled, postponed, or cancelled. Exchanges to different dates within the same event are still permitted.

Accessibility

Seating

A platform area for accessible seating (including wheelchairs) is located in Orchestra Centre at the rear of the auditorium.

Seating in this area is limited and is availabe for purchase by phone or in person. Please inform our box office staff of any accessibility accommodations needed when purchasing tickets.

Balcony seating is accessible by stairs only.

Washrooms

The theatre has two wheelchair accessible washrooms: one on the main (street) level and one on the lower (fountain) level.

Elevator

The theatre is equipped with a manually operated elevator for access between the main lobby and lower level (access to additional washrooms, greenroom, dressing rooms).