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Update Regarding Coronavirus (COVID-19)

Posted April 20 at 12:00pm

Please Note: The Sid Williams Theatre is a city-owned facility and our staff follow protocols set out by the City of Courtenay.

 

We've Adapted Operations in Response to COVID-19

The Sid Williams Theatre Society is working closely with the City of Courtenay and other cultural and industry partners to maintain a basic level of operations and services. Our highest priority is the health and safety of our staff and our community. As such, we have adapted operations to help reduce the spread of the virus.

Events

Following directives from the provincial government and the City of Courtenay, the Sid Williams Theatre remains closed until further notice.

We are working with our rental clients and artists to postpone or cancel all events until June 30.

We continue to monitor the situation closely and remain in weekly contact with the City of Courtenay and our rental clients for future events beyond June 30.

 

Ticket Holders

We have been working hard to connect with thousands of ticket holders for postponed or cancelled events and we thank everyone for their continued patience and understanding.

Because of the dynamic situation and uncertainty of future dates, we are offering patrons the following options:

  • Receive a full refund;
  • Turn the value of tickets into a gift voucher to use toward the purchase of future tickets;
  • Provide a full or partial donation of the ticket value to the Sid Williams Theatre Society;
  • Provide a full or partial donation of the ticket value to the event presenter;
  • Keep the tickets for a rescheduled date, if applicable.

We want to thank those ticket holders who have donated part or all of their ticket value to support our local performing arts community.

 

Box Office

We have suspended all ticket sales until further notice.

Our box office team is now working remotely. We remain available by phone (250.338.2430) or email (tickets@sidtheatre.com), but have reduced hours to Tuesday through Thursday from 12 pm to 2 pm.

 

Administration & Staffing

Most of our staff are working from home.

For staff that are still working in the facility, we are following strict safe work procedures while on site including regular cleaning and sanitizing of workstations and extensive physical distancing.

We are conducting rigorous cleaning of the entire facility and equipment. We have moved up our maintenance schedule, which is normally done in late summer, so that our community theatre will be ready to open when public health officials announce it is safe to do so.

We will be working closely with our local and provincial cultural partners in the coming weeks to consider alternative programming options for our community. Information will be released to the public as it becomes available.

 

While this is a time of ongoing uncertainty for our organization and the performing arts community, we draw strength in the knowledge that our actions will continue to contribute to maintaining the flattening of the curve in BC. We together can keep our communities healthy and safe and our health care workers and first responders supported and celebrated.

We send all our best wishes for the well-being of you and your loved ones.

Sincerely,

Board of directors and management team of the Sid Williams Theatre Society

 


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We encourage everyone to seek out information on how to protect themselves and the community at large by visiting the following sites:

Island Health - https://www.islandhealth.ca/learn-about-health/diseases-conditions/novel-coronavirus-information

BC Centre for Disease Control — http://www.bccdc.ca/about/news-stories/stories/2020/information-on-novel-coronavirus

Public Health Agency of Canada — https://www.canada.ca/en/public-health/services/diseases/2019-novel-coronavirus-infection.html

World Health Organization — https://www.who.int/emergencies/diseases/novel-coronavirus-2019