Sid Williams Theatre



Tuesday to Friday 10 am - 4 pm
Saturday 12 pm - 4 pm
Closed Sundays and Mondays
Closed for statutory holidays

Open 1 hour before show time for the current performance ticket sales.

Tuesday to Friday 12 pm - 4 pm
Closed Saturday through Monday
Closed for statutory holidays


Closed Sat June 30 through Tues July 3
Closed Tues July 24 through Sat July 28
Closed Fri August 3

Our entire ticketing system will be shut down Thurs August 2 at 5 pm until Tues August 7 at 12 pm.



*A $2 e-commerce fee applies to each order. Complimentary mailing is provided if time permits (minimum of 10 business days prior to an event).


In Person
442 Cliffe Avenue
Courtenay, BC
One block up the hill from the 5th Street bridge.
Directions and parking info

Charge by Phone
Visa and MasterCard accepted
Toll Free: 1.866.898.TIXX (8499)
Phone: 250.338.2430 ext 1

PLEASE NOTE: Tickets are non-refundable.

Ticket Fees

Handling fee - $2 per ticket
This fee applies to all tickets (all methods of purchase).

Online order fee - $2 per order
This fee applies to each online order, not each ticket.

Mailing fee - $2 per order
This fee applies to each phone order where mailing is requested.

Exchange fee - $2 per order
This fee applies to each order that is exchanged (restrictions apply).


Exchanges are only permitted for events with multiple dates or those events presented by the Sid Williams Theatre Society. Requests for exchanges must be done in person, with the original tickets, a minimum of 1 business day prior to the event date on the tickets. The patron that purchased the tickets must be the one to request the exchange.

Lost or Missing Tickets

Our Ticket Centre is happy to re-print any tickets that have been lost or have not yet arrived by mail. You must be the original purchaser and ID may be required.

If you are purchasing tickets as a gift, please let our Ticket Centre staff know as the tickets can be transfered to the recipient's account so they are eligible for ticket re-prints and exchanges (if applicable).


All patrons entering the theatre must have a ticket regardless of age.

Infants are ages 12 months or younger and can be held in arms or on a lap. Many event presenters offer special pricing for infants. Please contact our Ticket Centre to inquire about infant tickets. Children ages 13 and under must be accompanied by, and be seated next to, a supervising adult.

Please consider only bringing children and/or infants to events that are recommended for their age group.

Collection of Information

Personal information is collected in accordance with British Columbia’s Personal Information Protection Act (PIPA).

We do not sell or reveal specific information (including seat locations) about patrons or other personally identifiable data to unaffiliated third parties for their independent use, except if required to do so by law.

We only collect information that is necessary:

  • To verify patron identity (e.g. name and phone number)
  • To deliver requested products and services (e.g. mailing tickets, adhering to patron preferences)
  • To provide patrons with theatre and event/performance information (including by email)
  • To ensure Sid Williams Theatre Society members receive the full benefits of their membership
  • To notify tickets holders if an event changes (date or time) or is cancelled
  • To comply with security regulations based on reducing fraud in credit card purchases
  • To establish patron demographical reports for fundraising or marketing purposes
  • To better serve the theatre’s presenters and patrons
  • To help us fulfill our mandate

Patrons may at any time decline to provide some or all of the information requested, or may request to have their patron records amended to remove information. We will diligently and promptly comply with all such requests. Patrons are advised this may limit the services we are able to provide.